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Question 3: laptop feels very hot, and often a problem, how to solve the problem of overheating the computer? HP Pavilion DV9000 Adapter   HP Pavilion ZV6000 Adapter

Engineer: Please first check whether the ambient temperature exceeds the product specifications, check the machine is in normal environmental conditions, if necessary, support the use of laptop computers; if the heat can not be determined whether the machine itself properly, you need to after-sales service center for testing and maintenance of the machine.

Question 4: does not care to data deletion, and how to recover? If the hard drive data loss caused damage to what should it?  Dell PA-10 Adapter   HP Pavilion DV6000 Adapter   HP Pavilion DV6700 Adapter 

Engineer: Do not do any hard disk operations, should be immediately sent to data recovery to restore the professional bodies in order to recover data as much as possible. If the hard disk damage caused data loss, recovery will be more difficult, when the user service sector firms should seek professional help. For this problem, HP provides a "DRS Data Recovery" Gold product, the user can not access data, HP can provide cost-effective data recovery service, the package can be with the new HP business notebook, desktop or workstation business bought together to provide one or three years of data loss (caused by a hard disk failure) protection.

Question 5: After the computer over the warranty period on how to continue to enjoy the free maintenance service? Normal 0 7.8 磅 0 2 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:普通表格; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Dell Latitude d820 Adapter   Dell Latitude d830 Adapter   Dell XPS M140 Adapter

Engineer: PC comes with at time of purchase the warranty period is 2 years, and most of the use of computers in the 4 years period, for which HP Care Pack extended warranty service for users who wish to provide additional optional services products. Will be based on individual needs of users can be extended to more years of warranty, and in the meantime enjoy the maintenance labor and parts expenses paid ordinary gold agency services. In addition, HP also provides other services to upgrade the product selection for individual users, users can extend the standard warranty at the same time, improve the maintenance level and speed of response, such as pick-up service and so on.